We understand that disclosing through CDP, whether for the first time or as an experienced responder, takes time and requires support. CDP offers this support, to cities and companies, on every step of the disclosing journey through guidance documentation, live webinars and workshops.
CDP’s guidance documents provide an overview of question pathways as well as details on what information to provide. Once you have registered and activated your questionnaire we can guide you on the format required and where to find tools or further information to construct your answers.
Why should I participate?
How do I participate and use the online questionnaire?
We will email the relevant links to you, when participation is requested, at the start of the disclosure period. You need to register using the appropriate link in your invitation email. If you already have an account for our website, you can use the link to sign in using your existing password.
If you have not received an invitation and link, you will not be able to access and edit a questionnaire online (via the dashboard), although you can create a user account for searching public responses online.
If you would like an activation link to register your company to respond, please email [email protected]. If you would like to register your city, please email [email protected]. If you would like to register your state and region, please email [email protected].
Once you are signed in, your dashboard will indicate the programs in which you have been asked to participate. You can activate questionnaires using the relevant button on that page. For further information on activation, using the Online Response System (ORS), and submitting a questionnaire, please view our guide to Using the Disclosure Platform.
I have not been requested to participate. Can I disclose through CDP?
Yes, we welcome new companies to participate in CDP’s climate change, forests and water security programs. Please complete this Self-Selected Company (SSC) registration form and send it to [email protected]
To participate in CDP’s supply chain program, a company must be requested to disclose by one of CDP's Supply Chain Members (one of the company’s customers or clients). You can choose to disclose the same information through CDP’s climate change, forests and water security programs however.
My parent organisation already responds, should my subsidiary organisation respond too?
This question and answer relates to organizations participating in our investor and supply chain programs only.
The extent to which the subsidiary should be included in the parent’s response depends on the parent’s organizational boundary, defined by the approach chosen to consolidate emissions-equity share, financial control or operational control. The GHG Protocol gives an explanation of the concept of boundaries and offers extensive guidance on the first three approaches to this situation.
Please note that the approach used, and identified in answer to question C0.5 of the climate change questionnaire, should be used consistently to respond to all questions in the CDP information request.
For the water security questionnaire, please refer to the guidance for questions W0.5 and W0.6.
With regards to the forests questionnaire, if the company is reporting only on a subsidiary rather than the whole company, this should be identified in questions F0.6 and F0.7, and then clarified in question F0.6a and F0.7a.
Please let us know if the information for your organisation is or will be covered by your parent company’s response.
What support is provided to help me disclose?
Core guidance documents can be found on the guidance for cities, guidance for states and regions and guidance for companies pages of the website. We also provide live webinars, workshops and articles designed to aid you with environmental reporting. States and regions guidance is available on our states and regions webpage under the Guidance and information section.
A comprehensive suite of guidance documents, webinars and resources for responding can be found on your dashboard. For example, a number of recorded webinars on topics such as:
Will I be penalized for declining to answer all or part of the questionnaire?
Organizations are encouraged to provide as much information as possible. Partial information is better than none at all. Any response will be useful for building your response year on year, for setting goals, and for stakeholders such as CDP Signatory Investors and Supply Chain Members.
If your response is being scored you will lose points where no answer is given. Where you answer "no" to a question, or cannot provide the data requested, in order to maximize the credit for your response you should explain the reasoning you went through to arrive at that conclusion, including if you are working to provide more data in future years.
For more on scoring, please refer to the scoring methodologies for your questionnaire(s).
Can I add another user, e.g. a consultant, to my account?
For each questionnaire there is a ‘Main User’ who has editing and submission permissions. Extra ‘Other Users’ can be added to edit the questionnaire. The Main User for a questionnaire must always be a representative of that organization, they cannot be a consultant. However, there are two options to give a consultant access to your current questionnaire(s):
What are the differences between a public and a non-public response?
On submission you may choose to make your questionnaire(s) public or non-public. There are differences in the full implications of this choice across programs, and depending on whether you were requested to disclose or if you participated as a Self-selected Company (SSC).
On a basic level:
Detailed information on public and non-public choices for each program can be found in the Terms & Conditions on your ORS Homepage (in the Online Response System (ORS)), and in the Important Information sections of the current questionnaires. These are available on the guidance for cities, guidance for companies and guidance for states and regions pages.
Important differences between investor and customer requests:
What is the timeline for responding?
The 2018 cities questionnaires is now available, after signing in, under Guidance Documents, and states and regions questionnaire is available under the Guidance and information section states and regions website. Our Online Response System (ORS), for completion and submission of the cities questionnaire, will be available at the end of April.
You can view the 2018 company questionnaires on our website. Our ORS, for completion and submission of the company questionnaires, will be available at the end of April for the CDP’s climate change, forests, water security and supply chain programs.
The deadline that applies depends on the program(s) you are participating in:
We may offer limited extensions in line with standard CDP practice.
Will I receive a score for my questionnaire(s)?
Scoring is closely aligned with CDP’s mission and allows CDP to motivate cities to disclose their impacts on the environment and natural resources and take action to reduce negative impacts. For 2018, cities will receive private scores and feedback on their response. This feedback can only be viewed by the city and can be seen on the city dashboard and City Snapshot Report. A new scoring methodology is under development for 2018, which will be released in April with explanatory guidance documentation and webinars. Cities will receive a free score for their response if it is submitted by the official scoring and analysis deadline. Feedback calls will be available when scores are released at the end of 2018 to help cities understand their scores. For more information on scoring, please email [email protected].
Scoring is closely aligned with CDP’s mission – CDP works with market forces to motivate companies to disclose their impacts on the environment and natural resources and take action to reduce negative impacts.
Each of CDP’s company questionnaires (Climate change, Water security and Forests) has an individual scoring methodology; the Climate change and Water security methodologies apply to CDP’s supply chain program too. CDP is committed to transparency and as such provides the full scoring methodology for every program online, alongside webinars and explanations.
Before completing one of the company questionnaires, we strongly encourage you to read the Scoring Introduction document, the CDP scoring methodology and the CDP guidance documents for the programs you will respond to.
You will receive a free score for your questionnaire if it is submitted by the official deadline for that questionnaire. If the questionnaire is submitted after its deadline, and you wish to receive a score, please contact us to enquire about On-Demand Scoring.
Please note that if you have been requested to participate and do not submit a response, you will automatically receive an ‘F’ as your score.
The Main Users (person that submitted the questionnaire) for companies eligible for scoring will receive a personalized score feedback email. Feedback calls and charts are also available for companies, with varying availability and potential fees. Your score feedback email will provide further information on this.
Will submitted questionnaires be available to view online?
Organisations that chose to submit their questionnaire as non-public, and non-responders to CDP’s climate change, forests and water security programs, will be identified on the website (although non-public responses will not be viewable).
Public responses to CDP’s programs will be published on the website at different times depending on the program:
Detailed information on public and non-public choices for each program, and how this affects your visibility on the CDP website, can be found in the Terms & Conditions on your ORS Homepage, and in the Important Information sections of the information requests (available in PDF format). These are available on the guidance for cities, guidance for states and regions, and guidance for companies pages.
How do I change or update a submitted questionnaire?
After submission, your questionnaire is ‘view-only' via your response dashboard so any amendments can only be made by CDP staff.
Amendment requests must be made by the official deadline (for that stakeholder) to be included in the annual CDP reports and scores. After this date, CDP cannot guarantee that changes made will be reflected in the reports and scores.
To request an amendment please see below:
Cities: Get in touch at [email protected]
States and regions: Get in touch with [email protected]
Companies: An amendment fee may be charged for amending your questionnaire after submission. Please see CDP’s Corporate Response Amendment Policy, and CDP’s amendment form, for more information on the fees and process. Once completed, email your amendment form to [email protected].
Is there a fee for responding?
Cities and States and Regions
There is no fee to respond if you are a city, state or region disclosing to our questionnaire.
There is an administrative fee for companies responding to one or more of our investor requests on climate change, forests or water security.
The fee applies to companies listed, incorporated or headquartered in Argentina, Australia, Austria, Bahamas, Belgium, Bermuda, Brazil, Canada, Cayman Islands, Channel Islands, Chile, Colombia, Denmark, Finland, France, Germany, Hong Kong, Iceland, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Portugal, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, the UK or the USA.
Your company will be exempt from the fee if (1) it falls within one of CDP’s investor samples and it has not submitted a response to CDP in the last three years, or (2) it is responding only to our supply chain request. All Self-selected Companies (i.e. those that have not been requested to respond to an investor request but have chosen to do so independently, irrespective of any supply chain requests) from the countries listed above are required to pay the administrative fee whether or not they have responded previously.
You can check if the fee applies to your company when you log in to the CDP dashboard to disclose. If it does apply you will automatically be prompted to pay the fee by credit card or to request an invoice when submitting your response(s) through our online disclosure platform.
CDP is a not-for-profit organization and to deliver our services at the necessary global scale we now require a small contribution towards our costs from both companies and investors participating in our system.
How do I provide feedback to CDP?
The opportunity to provide feedback to CDP on the content of our questionnaires and supporting documents is available through our online Technical Feedback Form. You will not receive a reply to your feedback unless required.
If you represent a responding organization and would like an immediate response, please email [email protected].