We understand that disclosing through CDP, whether for the first time or as an experienced responder, takes time and requires support. CDP offers this support on every step of the disclosing journey through guidance documentation, live webinars and workshops.
CDP’s guidance documents provide an overview of question pathways as well as details on what information to provide. Once you have registered and activated your questionnaire we can guide you on the format required and where to find tools or further information to construct your answers.
How do I participate and access the online questionnaire?
Company contacts need to register using the activation link emailed to them by CDP. This will confirm their participation in the program and allow the company to respond through the Online Reporting System (ORS). If you already have an account, you can sign in using your existing username and password.
If you have not received an invitation and activation link, you will not be able to register for a company response on our website, although you can create an account for searching company & city responses. If you would like an activation link to register your company to respond, please email [email protected].
Once you are signed in, your dashboard will indicate the programs in which your company has been asked to participate. You can activate each questionnaire using the relevant button on that page. For further information on activation and the ORS you can find our Using the Online Response System (ORS) document available on the program guidance pages.
What support is provided to help me disclose?
Comprehensive question guidance and resources for responding can be found on CDP's guidance pages. Live webinars and workshops designed to aid you with environmental reporting can also be found on your dashboard, as well as a number of recorded webinars on topics such as:
What is the deadline for responding?
The deadline that applies depends on the program(s) you are participating in:
I have not been invited to disclose, can I still provide a response?
Yes, we welcome responses to CDP’s climate change, water, forests and cities programs. We may not include non-requested responses in the statistical analysis in our reports, but we may quote it to illustrate leading practice. Email [email protected] to request a Self-Selected Company (SSC) registration form.
To participate in CDP’s supply chain program, a company must be invited to disclose by one of CDP's supply chain members (which will be one of the company’s customers or clients). You cannot opt in to CDP’s supply chain program voluntarily, but you can choose to disclose the same information through CDP’s climate change, forests and water programs.
Is there a fee for responding?
CDP is introducing a flat rate administrative fee of US $975 (or local currency equivalent, excl. VAT) for companies responding to one or more of our investor requests on climate change, water or forests. From 2016 the annual fee will apply to companies listed, incorporated or headquartered in Austria, Benelux, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Norway, Portugal, Spain, Sweden, Switzerland, the UK or the USA.
We will introduce the fee in additional countries in the future as reporting becomes standard business practice in them.
Your company will be exempt from the fee if (1) it has been written to in 2016 because it meets our economic (market) or environmental criteria (referred to above) and it hasn’t participated in CDP in the last three years, or (2) it is responding only to our supply chain request. All self-selected companies (i.e. those that have not been requested to respond to our investor or supply chain requests) from the countries listed above are required to pay the administrative fee whether or not they have responded previously.
You can see if the fee applies to your company when you log in to the CDP portal to disclose. CDP is a not-for-profit organization and the administrative fee is a necessary contribution to enable us to maintain the disclosure system in order to support growing traffic. Companies will be automatically prompted to generate their invoice when submitting their responses through our online platform.
Will companies be penalized for declining to answer all or part of the questionnaire?
Companies are encouraged to provide as much information as possible and partial information is more useful to CDP Signatory Investors and Supply Chain Members than none at all. Those companies whose response is being scored, however, will lose points where no answer is given. Where a company answers "no" to a question, they should explain the reasoning they went through to arrive at that conclusion, or the information they are working to provide in future years, in order to get full credit for the response.
I’ve responded in previous years, why do I need to activate again?
While you have provided a response through CDP in previous years, each activation only applies to the questionnaire for the year in which you are responding. Our questionnaire undergoes a few changes from year to year and so it is necessary to activate annually in the Online Response System (ORS) to receive the most up-to-date version of the questionnaire.
Why is the ‘Copy from last year’ button missing?
The ‘Copy from last year’ button is only available on pages of the Online Response System (ORS) where there are questions that can have answers imported from last year. This is not always an option as some questions are new or adapted for the current reporting year. Further information on the ‘Copy from last year’ functionality for each of CDP’s questionnaires is available in the guidance document for the relevant program.
My response exceeds the character limit; can I continue in ‘Further Information’?
If your response is being scored then you should note that, unless specifically stated otherwise, this will be on the basis of the answer that is included in the text box and/or table for that particular question. This means that any information referenced in ‘Further Information’, attachments, or another question will not be taken into account. You may provide further information if you wish to, and this will be available to readers, however this should be additional to your response and it will not be scored.
My questionnaire only shows an introduction page, how can I access the questions?
When you first access your response, you will initially only see the introduction page. The information entered on this page determines key aspects of the questionnaire, therefore, until you have successfully saved the introduction, you cannot access the entire set of questions. If you responded to the same CDP program last year, selected questions on this page may be eligible for pre-population (see specific question guidance for your program). To take advantage of this function, click ‘Copy from last year’ prior to entering any data on the page.
Why is my ‘Submit’ button missing?
You will not see the ‘Submit’ button unless you are the Main User for that response. If you are the Main User for that response and you do not see the ‘Submit’ button, please contact [email protected] and we will fix this for you.
Can a parent company report on behalf of a subsidiary?
The extent to which the subsidiary should be included in the parent’s response depends on the parent’s organizational boundary, defined by the approach chosen to consolidate emissions-equity share, financial control or operational control. The GHG Protocol gives an explanation of the concept of boundaries and offers extensive guidance on the first three approaches.
Please note that the approach used, and identified in answer to question CC8.1, should be used consistently to respond to all questions in the CDP information request.
With regards to the forests questionnaire, if the company is reporting only on a subsidiary rather than the whole company, this should be identified in questions F0.3 and F0.4, and then clarified in question F0.3a and F0.4a.
Can my consultant have access to my Online Response System (ORS) account?
The Main User for a responding company must always be a representative of that company, they cannot be a consultant. However, there are two options to give a consultant access to your company response:
The Main User can share their sign-in details with the consultant. They should be aware that if they select this option they are still responsible for the content of the response, even if the consultant makes the actual submission; or
The consultant can be set up as an additional user, which will give them editing rights, but not submission rights. Therefore the Main User will need to make the actual submission themselves. We will also need written confirmation (email is fine) from the company that the consultant can be added.