The following information is intended to provide summary responses only to questions companies frequently ask about disclosing. These FAQs do not cover every situation that may apply to a company and should not be relied upon. For full information please see the Terms for responding to CDP’s 2022 questionnaires , and to the questionnaire templates and scoring methodology that can be found on the Guidance pages.
Can't find what you're looking for? Sign in to access additional guidance materials from the guidance tool. View instructions on how to access the guidance tool. Alternatively, get in touch with your local CDP office get in touch with your local CDP office or use CDP Help Center.
Who is requesting my environmental data via CDP?
Stakeholders are increasingly requesting environmental information through CDP, including Investors, large purchasing organizations (“customers”), Banks (“lenders”), and membership/initiatives such as RE100 and NZAM. This data is used by these stakeholders to inform decisions and drive environmental action.
Companies may receive requests to provide information from any or all of the following ‘requesting authorities’:
During the 2022 cycle you can view which authorities are requesting you to respond to CDP’s corporate questionnaires via your dashboard.
To read more about the stakeholders who request company disclosure, how they use data, or for more information on how to become a requesting authority, please view our CDP investor signatories and CDP supply chain member pages or contact your other stakeholders from your dashboard.
What information am I being asked to disclose?
CDP has three corporate questionnaires; climate change, forests and water security. You may be requested to respond to all, or a combination, of these. The questionnaires provide a framework for companies to provide environmental information to their stakeholders covering governance and policy, risks and opportunity management, environmental targets and strategy, and scenario analysis. The full questionnaires can be viewed here.
The questionnaires are the same for companies responding to requests from all requesting authorities*allowing companies to provide data to multiple data users at the same time. If you are requested to respond to customers you will be presented with additional questions in the supply chain module where you can report on information specific to your relationship with your customer. RE100 members will also be required to fill-in specific questions to report on their RE100 commitments.
Companies in high-impact sectors (sectors that are deemed by CDP to have a significant environmental impact), in addition to the general questions, will be presented with questions specific to that sector.
The allocation of sector-specific questions to companies are determined by CDP's Activity Classification System (CDP-ACS). For more information, please see “What is the CDP Activity Classification System (CDP-ACS) and how is it used to allocate sector-specific questions?”
Note that companies will only be scored on their primary questionnaire sector. This means that if more than one set of sector questions applies to a company, not all questions will be scored. Sector specific questions are labelled to indicate which sector(s) they apply to. However, we encourage companies to respond to all questions that apply to them.
Financial services companies should refer to the Disclosing as a Financial Services Company section.
* Requesting authority means the organisation(s) requesting you to complete the Questionnaire (or parts thereof in the case of the RE100 initiative) as listed on your CDP response dashboard from time to time (accessed by signing in to our website), which may include (1) Investor Signatories; (2) Supply Chain Members; (3) the Net Zero Asset Managers initiative; (4) Bank Program Members; and (5) the RE100 initiative.
Why should I disclose via CDP?
CDP provides a platform for companies to disclose environmental information at the request of their stakeholders. In addition to responding to this request, companies disclosing to their requesting authorities through CDP can gain tangible business benefits:
Disclosing also allows companies to identify opportunities for action. You can find out more via our Organizational Guide for Environmental Action.
To discover more, including how disclosing can boost your competitive advantage, please download our Benefits of Disclosure PowerPoint slide-deck and read case studies on our Why disclose as a company page.
I have not been requested to respond. Can I disclose through CDP?
Yes, all companies are welcome to provide information via CDP’s climate change, forests and water security questionnaires. If you do not receive a request from a CDP requesting authority* and would like to disclose, please contact our Help Center.
If you wish to disclose as a self-selected company (SSC) you will be subject to the administrative fee for responding (see Is there a fee for responding?).
Your response(s) will be made available to all of CDP’s investor signatories. Self-selected companies will also receive a score, providing they respond to the full version of the questionnaire ahead of the deadline (July 27, 2022). All rules applying to companies requested by investors all apply to self-selected companies.
Self-selected company responses are available to investors but are not automatically made available by CDP to CDP’s supply chain members, banks and other stakeholders (RE100, NZAM). However, if you choose to submit a public response, your response will be accessible via the CDP website, including to interested stakeholders.
*Requesting authority means the organisation(s) requesting you to complete the Questionnaire (or parts thereof in the case of the RE100 initiative) as listed on your CDP response dashboard from time to time (accessed by signing in to our website), which may include (1) Investor Signatories; (2) Supply Chain Members; (3) the Net Zero Asset Managers initiative; (4) Bank Program Members; and (5) the RE100 initiative.
What is the CDP Activity Classification System (CDP-ACS) and how is it used to allocate sector-specific questions?
CDP’s Activity Classification System (CDP-ACS) was developed to allocate sector-specific questions to companies from 2018. The CDP-ACS framework categorizes companies by focusing on the activities from which they derive revenue and associating these with the impacts across a company’s value chain from climate change, water security and deforestation.
The CDP Activities are mapped to the questionnaires. A company must earn at least 20% of its revenue in an Activity to be mapped to the relevant sector questionnaire. If no sector questionnaire exists, the company will only be required to respond to the general questions for that theme (Climate Change, Forests and Water Security).
CDP-ACS is a three-tiered system comprised of (from bottom-up) Activity, Activity Group and Industry. See the full list of CDP-ACS.
The sector-based approach allows CDP to make more meaningful assessments of companies' responses, incorporating each sector's characteristics and nuances, resulting in a score that reflects the company's progress in environmental stewardship and enabling better benchmarking against other companies.
Note that companies will only be scored on their primary questionnaire sector. This means that if more than one set of sector questions applies to a company, not all questions will be scored. Sector specific questions are labelled to indicate which sector(s) they apply to. However, we encourage companies to respond to all questions that apply to them. If you believe your ACS allocation needs to be changed please contact us via our Help Center using the Questionnaire Response category.
How do I disclose through CDP?
Companies must disclose their environmental information via CDP’s Online Response System (ORS). The ORS is set up with each company’s questionnaire(s).
Each company has a dashboard, through which they can access the ORS. The dashboard also contains information regarding which questionnaires an organization is being requested to respond to, and which stakeholders are requesting their information.
If your organization is being requested to respond, CDP will notify you by email and will send you your access link to your company’s dashboard and the ORS. You will need to register for a CDP account to access the system. If you already have an account for our website, you can sign in using your existing password.
Using the CDP systems
For further information on the dashboard, and activating, completing and submitting questionnaires in the ORS, please view our guide to Using the disclosure platform. This guide contains details of the features of the ORS including:
If your organization has not been requested to respond, please see I have not been requested to respond. Can I disclose through CDP?
Note that contacts identified by Customers and Banks may be asked to complete a “Join an Organization” form to ensure they are added to the right organization. For more information contact our Help Center.
What resources are available to help me disclose?
CDP provides a variety of support materials to help organizations disclosing through our platform. Our company guidance page hosts key resources, which you can use whilst preparing your response:
To access the full suite of CDP's resources for responding, including technical notes and webinars, please sign in and select the guidance tool, which you can access by navigating to the grey initials icon in the top right of your screen.
CDP’s questionnaires, guidance and scoring methodology provide a guide towards best practices in environmental management for companies. Our Organizational Guide for Environmental Action roadmap provides a snapshot of actions companies are taking at each stage of this journey towards environmental excellence.
We also host live webinars and workshops designed to aid you with environmental reporting. See our events page
If you require expert guidance on any of your environment initiatives, you can contact one of our Accredited Solutions Providers (ASPs) for help. ASPs offer external support on reporting, emissions inventory, software, renewable energy procurement, and much more. Please visit the webpage or contact the CDP Partnerships team.
What is the timeline for responding?
CDP works on an annual disclosure cycle. The deadline for submitting 2022 responses to be eligible for scoring is July 27, 2022.
Companies can input information into the 2022 questionnaires via our Online Response System (ORS) from mid-April 2022. The questionnaires for each year made available to view in advance via our guidance page. We recommend organizations start preparing their responses prior to the ORS opening.
For more information, please view our 2022 timeline.
How does CDP keep companies updated?
In addition to providing information on our website, CDP provide updates to company contacts via email, dashboard announcements, newsletters and webinars. The company dashboard is regularly updated with key information for disclosing companies, please sign in for the latest news and announcements.
Our newsletter, including the latest guidance and webinars, is sent to disclosing companies on a monthly basis. We also produce a newsletter highlighting our latest blogs and research which you can subscribe to online.
Is there a fee for responding?
CDP is a not-for-profit organization. To deliver our services at the necessary global scale we require a small contribution towards our costs from both companies and investors participating in our system.
There is an annual administrative fee for companies responding to one or more of our investor/NZAM/RE100 requests on climate change, forests or water security.
The fee applies to companies listed, incorporated or headquartered in specific countries/regions. Please visit our dedicated Admin fee FAQ page for more details on the fee. The fee applies to companies requested to respond by Investors, RE100 and NZAM initiative.
Your company will be exempt from the fee if
All self-selected companies (i.e. those that have not been requested to respond to an investor request but have chosen to do so independently, irrespective of any other requests) from the countries/regions where the fee applies are required to pay the administrative fee, whether or not they have responded previously.
You can check if the fee applies to your company when you sign in to the CDP dashboard to disclose. If it does apply you will automatically be prompted to pay the fee by credit card or to request an invoice when submitting your response(s) through our Online Response System (ORS).
How do I add another user to my account? What type of user permissions exist?
To add additional users to your account and update permissions, you will need to become the Main User. There are three user types, the different permissions of which are outlined below.
There is no limit to the number of users that can be added to your account.
For more information on the different user roles and how to become the Main User for your organization, please view our Guide to using the disclosure platform.
For more information on how to access your organization’s account please see above How do I disclose through CDP?
|Main User||Contributor||View Only|
|Responsible for organization’s response(s). Only one contact can be the Main User.||Contributors can collaborate with multiple colleagues, who can all directly access the Online Response System.||This type of user role can be used for sharing the response(s) with colleagues for review or sign off purposes.|
|Can access response|
|Can enter, save, edit data|
|Submits questionnaire on behalf of organization:
|Controls access rights on behalf of the organization to organization’s response(s) via the system, or authorizes CDP to make these changes:
|Key contact point for CDP relating to the disclosure period(s) and organization’s response(s):
Note that there is also a Subsidiary contact role - which is only relevant where a parent company is responding on behalf of a subsidiary company who has also been requested to respond to CDP. Contacts from the subsidiary organization will have this user role and will not have access to the ORS and cannot contribute to the company’s response(s). If a subsidiary contact requires access to the ORS, they can send a request to the Main User to become a contributor.
What does CDP do with my contact details if I become the Main User?
As the Main User, your contact details (name and email) will be stored in CDP’s systems for record management. Your contact details may also be, and shared with requesting authorities/stakeholders, to ensure open exchange on disclosure related topics between all relevant parties.
If you are no longer the Main User and wish to remove your details from CDP’s systems, please contact [email protected]
Can I add a consultant as a user?
Yes. To give a consultant access to your current questionnaire(s), the Main User can set them up as a Contributor on behalf of their organization via their dashboard. This will give them the ability to edit but not to submit the questionnaire. The Main User will need to make the actual submission themselves.
Please note that the Main User for a questionnaire must be from the requested company and not from another organization, such as a consultantancy.
For more information on the different user roles and how to become the Main User for your organization, please see How do I add another user to my account? What type of user permissions exist? and view our guide to Using the disclosure platform.
My parent organization already responds; should my (subsidiary) organization respond too?
If the subsidiary’s data is included in the parent organization’s response to CDP, the subsidiary would not need to respond.
This inclusion would have been determined by the parent organization’s approach to establishing its reporting boundary. See the reporting guidance for C0.5, W0.6/W0.6 and F0.4/F0.5.
If the subsidiary organization falls outside the parent reporting boundary, it may disclose to CDP separately.
We recommend contacting your parent organization to confirm whether or not its next CDP response(s) will include data from subsidiaries.
Please get in touch with your local CDP contact or use our Help Center to discuss your options.
What happens to my response?
When submitting your response to the questionnaire(s) in the Online Response System (ORS), you may choose to make your response public or non-public. This choice determines how CDP will handle the data in your response. Your response may also be scored (for more information on scoring see Will I receive a score for my questionnaire(s)?).
Please note that the below is a summary only and companies should refer to the relevant Terms for Responding. The Terms can be found via the questionnaires and reporting guidance available on the guidance pages. The Terms are also available through the ‘Submit your response’ page of the questionnaire in the ORS.
*Note, for companies requested by investors, there will be a note of your submission status on the CDP website (see How will my organization be listed on the CDP website? for more information).
Any data submitted in the supply chain module (i.e. the additional questions visible to companies responding to requests from Supply Chain Members/their customers) is always private between the responding company and the customer(s) requesting the data, regardless of whether the response as a whole is public or non-public.
|Public response||Non-public response|
|Shared with stakeholders requesting your response|
Made available via CDP websiteNote that data shared via the supply chain module is never shared publicly
|Shared with CDP scoring partners for scoring purposes|
|Response/information in response published by CDP or third parties in reports||Only in CDP reports if data has been anonymized|
Will I receive a score for my questionnaire(s)?
Scoring is closely aligned with CDP’s mission – CDP works with market forces to motivate companies to disclose their impacts on the environment and natural resources and take action to reduce negative impacts.
Companies responding to the full version of the CDP questionnaires will receive a score if they respond by the deadline of July 27, 2022.
Companies also need to submit their response in one of CDP’s scored languages and submit using CDP’s Online Reporting System. For more details on scoring eligibility, please refer to the Scoring Introduction (PDF). For more information about the publication of scores please see the Responding Terms.
Companies responding to the minimum version of the questionnaire will only receive a score if they are submitting a response to customers and respond by the deadline. For more details on scoring eligibility, please refer to the Scoring Introduction (PDF).
Please note that if you have been requested to disclose and do not submit a response, you will receive an ‘F’. ‘F’ indicates a failure to provide CDP with sufficient information to be evaluated and is not a reflection of your environmental stewardship.
CDP provides score reports following score release, and there are various feedback call options on offer. To find out more, please contact your local CDP office or consult our Help Center.
Each of CDP’s corporate questionnaires (climate change, forests and water security) has an individual scoring methodology. CDP is committed to transparency and as such provides the full scoring methodology for every questionnaire online.
Before completing the corporate questionnaires, we strongly recommend you read the Scoring Introduction document which contains CDP’s scoring eligibility information, the relevant scoring methodology, and the reporting guidance for the questionnaire.
For Financial Services scores please see Disclosing as a Financial Services Company section.
Will I be penalized for declining to answer all or part of the questionnaire?
Organizations are encouraged to provide as much information as possible and are incentivized to do so in the scoring methodology at Disclosure level (the first of four levels of the scoring methodology that is focused on completeness – for more information about the different scoring levels please see the Scoring introduction). Providing partial information is better than not responding at all and any response will be useful for the stakeholders requesting and using your response.
Using the questionnaire(s) as a framework to guide internal data collection and strategies will allow you to build your response year-on-year and assist in setting goals.
CDP offers a minimum version of the questionnaires for smaller companies and those responding for the first time. Please see Will I receive a score for my questionnaire? for more details.
If you have been requested to participate and do not submit a response, you will be noted as “No Response” or “’Declined to Participate’ to your requesting authorities and receive an ‘F’. ‘F’ indicates a failure to provide us with sufficient information to be evaluated and is not a reflection of your environmental stewardship. This may also be communicated to investors, customers and other stakeholders through our reports, digital platforms and data products. See How will my organization be listed on CDP’s website?
How will my organization be listed on the CDP website?
Companies requested to submit by investors/RE100/NZAM
Companies requested to submit to their customers and/or their bank only:
When will public responses be available to view?
2022 responses that have been submitted publicly will be published on the CDP website on the search and view responses page later in the year.
See How do I view public responses? for more information.
Please note that 2022 scores will be released separately. See When will my score be available? for more information.
How do I view public responses?
If a response has been submitted publicly, the response will be clickable e.g. “Climate Change 2022”.
Please note that if you are signed into your CDP account, your organization’s response will be visible to you in the search and responses function even if you have submitted a non-public response.
Please note that users will only be able to access 20 responses per year. To increase the amount of response you can see please contact [email protected].
When will my score be available?
The date that 2022 scores will be released will be confirmed in due course.
Companies will be informed that their score is available via email.
Previous scores are available via the scores page of the CDP website. Note that not all CDP scores are public. See How will my organization be listed on the CDP website? for more information.
How do I change or update a submitted questionnaire?
Please note, it is no longer possible to amend your response from 2021 or previous years.
After submission, your response will be in “view only” format. You may reopen a response you have submitted before the deadline (27 July 2022). To do so you must notify us that you wish to amend your response by 13 July 2022 and you must resubmit your response by 27 July 2022 for it to be eligible for scoring.
From 14 July 2022, amendments to submitted responses can only be made by CDP staff and at our discretion and we may charge a fee for making them.
Please note that the final date for requesting an amendment is 30 November 2022 and any changes you request to your submitted response from 14 July 2022 may not be reflected in any score, report, data product or other analysis or use of your response. Please raise support using the “Amend my Response” option for more information about amending your response.
Amendments can only be processed for a defined period of time after submission. Once this date has passed, it will not be possible to amend submitted questionnaires in our systems. It is not possible for historic questionnaires to be amended.
An amendment fee may be charged for amending your questionnaire after submission. Please see CDP’s corporate response amendment policy, and CDP’s corporate amendment form, for more information on the fees and process. Once completed, please email your amendment form to [email protected].
How do I get in touch with my local CDP contact?
CDP operates in a number of locations globally. Please find the Disclosure contact details of your local office on your dashboard or on our Contact page or use our Help Center.
How can I provide feedback to CDP?
CDP welcomes feedback from companies disclosing via our platform.
To provide feedback on the content of our questionnaires and supporting materials please use our technical feedback form. Note that from time to time CDP holds public consultations on our questionnaires, details of which are made available to stakeholders via our consultation page.
For anything else, please use our general feedback form.
You will not receive a reply to your feedback, but please be assured that all form submissions are reviewed to allow for continuous improvement. However, if you represent a responding organization and would like to request a response, please get in touch with your local CDP contact.
Where can I find the results of CDP consultations?
Visit our consultation page for more information on our most recent questionnaire consultation.
What is happening with the Financial Services questionnaire in 2022?
In the Climate Change Questionnaire financial institutions will be asked to answer additional modules on forest and water security. Financial Services organizations will be asked to submit their response to all three themes as one.
The three themes will still be considered separately in term of scoring. Your Forest score will only be shared with your organization and your water response will not be scored in 2022 for financial institutions.
Since 2019, CDP has taken a consultative approach to develop environmental metrics specifically for financial institutions. Alongside the launch of the first climate change questionnaire for the financial sector in 2020, CDP conducted a pilot on forests-related metrics with financial institutions and more recently a technical working group of industry participants to determine water-related metrics.
How will Financial Services companies be scored?
For Financial Services companies the three themes will still be considered separately in term of scoring. Your Forest score will only be shared with your organization and water will not be scored in 2022 for financial institutions.
For other information on scoring please see Will I receive a score for my questionnaires?
Can't find what you're looking for? Sign in to access the CDP Help Center and additional guidance materials from the guidance tool. View instructions on how to access the guidance tool. Alternatively, get in touch with our support team through the CDP Help Center or with your local CDP office.