CDP is seeking motivated and organised individuals with a background in delivering great customer service and data management to join our vibrant Disclosure Operations Team. This is an exciting opportunity to contribute significantly to the vital work of CDP by supporting the 10,000 companies, cities, and states and regions who use our disclosure platform to report their sustainability data. You will be comfortable working with data and IT systems, have a good eye for detail and the ability to get things done. You will be a strong team player, committed to the overall success of the organisation, through great customer service, creative problem solving and a proactive approach. Based at CDP’s London office, (remote at present) the role will entail critical activities to support the successful delivery of CDP’s disclosure cycle from rigorous system testing, maintaining data quality in our CRM and providing high quality first line support to customers.
This role supports the effective delivery of CDP’s core disclosure operations for corporations and cities, states and regions. You will provide high-standard, day-to-day support in CDP’s disclosure helpdesk, supporting disclosers in a timely and effective manner. You will also contribute to projects and processes that will support the Disclosure Operations Team in meeting its objectives, covering a wide range of areas such as systems testing, process documentation, communications, training, and there may also be opportunities to move into our scoring operations.
About the role
Desirable skills and experience
The Disclosure Operations Officer roles are fixed-term contract roles to 30 November 2021 based in CDP’s London Office (currently working remotely).
Benefits: £22.5k per annum pro-rata. 30 days holiday, non-contributory pension provision after 3 months employment (pro-rated to term of contract) and others.
To apply: Email your CV and a covering letter setting out how you meet the required skills and responsibilities, which should be no more than one page, to [email protected]. Please include ‘Disclosure Operations Officer FTC’ and your full name in the subject line. We have a number of roles available and will assess applications upon receipt so please apply early.
Before you apply
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