Job Purpose and Background in summary
Are you excited by the opportunity to contribute significantly to the vital work of CDP by supporting the companies, cities, states and regions who use our disclosure platform to report their sustainability data? Do you enjoy working with data systems and providing great customer service to both internal and external stakeholders through creative problem solving?
The Disclosure Operations Team are recruiting for a number of fixed term contract (FTC) positions in Latin America to support with our work from January through to August 2022. With potential opportunities for extension or transition within CDP.
You will utilise your engagement and data management skills to help ensure CDP’s brand new case management system (or 'Helpdesk' for short) successfully delivers first rate support to the tens of thousands of requested organisations who utilise CDP in their drive towards environmental sustainability.
Further, through our supply chain operations work, you will help provide essential and valuable analytics and data products to CDP’s integral supply chain members.The role requires the ability to work independently as well as collaboratively within CDP and externally, to analyse complex data and to think critically and innovatively.
About the Disclosure Operations Team
The Disclosure Operations Team (DOT) works to optimise and organise the discloser experience and disclosure processes and information for our stakeholders. This means that we work to enable disclosure to happen, bringing together the work of many teams across CDP to manage and deliver a world-class environmental disclosure system.
Core to our work is setting up, testing and supporting the systems, data and processes that make the annual disclosure process function. We work across all of CDP’s teams, themes and programs, providing first and second level support to disclosing organizations, through guidance resources, and replying to over 10,000 queries a year. We provide key disclosure statistics for CDP, and training to colleagues on the fundamentals of supporting disclosers. In essence, we operate CDP’s global disclosure system with excellence.
Key responsibilities include:
You will have the following skills and experience:
The role will form part of our Latin America team currently operating across Brazil and Colombia with offices in Sao Paulo, with a hybrid work policy in place to allow the ability for remote working.
Salary and benefits:
Interested applicants must be eligible to work legally in Brazil. We cannot sponsor this role.
Before you apply:
We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicants privacy notice. By emailing us your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.
How to apply:
Please send your CV to [email protected] along with a covering letter as an additional document setting out how you meet the required skills and experience or key responsibilities, which should be no more than two pages with 'Disclosure Operations officer, LatAm' in the subject, followed by your first name and surname.The initial deadline is Friday 3 December 2021 with an intended start date of mid to late January 2022.