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Supply chain 2009 respondent: Microsoft Corporation

General introduction
Microsoft motivated inspired day customers use software creative solutions business problems develop breakthrough ideas stay connected what's important committed long term mission helping customers realize potential Just constantly update improve products want continually evolve company best position accelerate new technologies emerge better serve customers Microsoft committed software technology innovation helps people organizations world improve environment goals reduce impact operations products leader environmental responsibility


Risk and Opportunities
1 Regulatory Risks (CDP6 1(a)(i))
1 1 company exposed regulatory risks related climate change
We consider our company to be exposed to regulatory risks. 
Climate change presents wide range risks companies individuals including Microsoft vendors customers suppliers exposed regulatory risk related climate change potential impact regulation greater compared companies industries Regulatory impact Microsoft potentially result greenhouse gas management regulations cap trade carbon tax legislation impacts end users electricity direct emitters perfluorocompounds fuel (oil natural gas) heating addition Microsoft impacted governments increase mandates specific energy efficiency requirements including programs regulate renewable energy portfolio standards energy suppliers hardware manufacturer software partner OEM providers equipment Microsoft directly indirectly subject applicable product energy efficiency regulations Lastly supply chain face similar issues downstream effects Microsoft affect cost availability energy Microsoft increase requirements regulatory reporting company steadfast commitment environment proactively worked regulation continue efforts reduce potential negative impact regulations operations products ultimately customers

 
information

 
2 Physical Risks (CDP6 1(a)(ii))
2 1 company exposed physical risks climate change
We do not consider our company to be exposed to physical risks. 
time Microsoft does perceive unusual physical risks outside consider planning business continuity general risk management Examples include supply chain management disaster recovery potential future consequence climate change availability water data centers Hydropower water needs cooling data centers compromised availability water declines Microsoft's longstanding investment data center innovation efficiency focuses issue example San Antonio data center use grey water cooling Microsoft's headquarters half employee base located Puget Sound region state Washington region Pacific Northwest proactive topic climate change state local governments academia environmental organizations Microsoft's proactive work groups global organizations contribute ways Microsoft works understand reduce exposure physical risks Lastly acknowledge new potential consequences occur nature scope new products services differs today

 
information

 
3 Risks (CDP6 1(a)(iii))
3 1 company exposed risks result climate change
We consider our company to be exposed to other risks. 
Microsoft general risks related climate change companies face rising energy costs changes weather disrupting company operations new regulatory requirements Outside potential downstream impact Microsoft face result actions taken suppliers OEM partners Microsoft sees environment opportunity large global corporation industry grows expands meet consumer demands incorporate new technologies Microsoft believes intersection business environment continue critical issue ability create business strategies related climate change growing area opportunity Microsoft Lastly company committed responsible leader reducing environment footprint Microsoft continue meet customer needs partner environmentally responsible organizations

 
information

 
4 Regulatory Opportunities (CDP6 1(b)(i))
4 1 regulatory requirements climate change present opportunities company
Regulatory requirements present opportunities for my company. 
Microsoft recognizes growing regulatory requirements climate change opportunity Microsoft world's largest software provider Microsoft recognizes opportunity make difference world products solutions provides Microsoft delivering products solutions customers help track environmental issues like greenhouse gas emissions energy usage Microsoft’ s goal build products consume energy need current products solution offerings designed provide customers ways • Reduce Energy Consumption Microsoft products technologies increase hardware utilization minimize energy consumption maximize efficiency example Windows Vista reduce organization’ s energy use 30% Windows Server 2008 10% efficient previous version virtualization using Microsoft’ s Hyper V tool result 1 1 energy savings server consolidated • Manage Environmental Impact Monitor measure manage analyze carbon footprints Microsoft business intelligence ERP EMS solutions Microsoft’ s Center systems management products help customers realize potential Microsoft’ s power management server consolidation solutions information products solutions http //www microsoft com/environment/products_solutions/products_and_technologies aspxMicrosoft committed developing products solutions reduce impact technology global greenhouse gas emissions • Microsoft Dynamics line integrated adaptable business management solutions enable companies make business decisions confidence solutions automate streamline financial customer relationship supply chain processes Microsoft Dynamics Environmental Sustainability Dashboard enables small mid size companies ability determine effect environment performance improvement opportunities dashboard displays Core Environmental Performance Indicators (CEPI) identified Global Reporting Initiative Direct Energy Consumption Indirect Energy Consumption Total Direct Indirect Greenhouse Gas Emissions Relevant Greenhouse Gas Emissions Additional information Environmental Sustainability Dashboard available http //www microsoft com/dynamics/environment mspx • Project Degrees free tool developed Microsoft partnership Clinton Foundation Project Degrees enables cities world track monitor greenhouse gas emissions collaborate best practices information www projecttwodegrees org

 
information

 
5 Physical Opportunities (CDP6 1(b)(ii))
5 1 physical changes resulting climate change present opportunities company
Physical changes present opportunities for my company. 
consider current anticipated physical changes offer opportunities Microsoft recognizes global issues include technology solution Microsoft delivering technology used help track manage physical changes result climate change including Microsoft Research (MSR) leads enables accelerates scientific advances understand effects climate change earth systems wide spectrum including Computational Models Collaboration • MSR’ s Computational Ecology Environmental Science Program focused developing novel computational tools methods predict mitigate rapid changes occurring earth’ s life support systems working scientific community identify critical problems develop novel computational methods tools addressing problems http //research microsoft com/ero/biosciences/compecology aspx• Microsoft using power online collaboration advance science climate change modeling worldwide partnership including Microsoft Research Fluxnet developed share world wide carbon climate field dataset 200 researchers goal produce synthesis results field sites integrate climate models http //www microsoft com/mscorp/tc/carbon climate feature mspx Geo Spatial Tools • Using Microsoft’ s Virtual Earth product European Environment Agency (EEA) partnership Microsoft developed Eye Earth tool provides visual online application enables general public contribute firsthand knowledge world simple communication tools mapping information http //www microsoft com/emea/presscentre/pressreleases/WaterWatchPR_30072008 mspx • MSR collaborated hydrology scientists University California Berkeley Water Center Lawrence Berkeley National Laboratory build “ Digital Watershed ” project designed help researchers gain accurate picture health watershed acquiring existing hydrologic data understand historic conditions key watersheds California Scientists use Microsoft Virtual Earth technology help visualize spatial data sources relation landscape http //www microsoft com/environment/our_commitment/articles/digital_watershed aspx Sensor Networks • Scientists Microsoft Research Cambridge collaborated scientists University Oxford England Freie Universitä t Berlin develop new technology study individual populations animals sensitivity response changes environment real time Better understanding early identification changes natural behavior animal species urgently needed afford vital ‘ early warning’ understanding responses species ecosystems environmental changes climate pollution human activity http //research microsoft com/ero/news/Habitats aspx• Microsoft Research using embedded networked computing monitor energy use homes data centers ecological changes soil indicator species environmental impacts harsh conditions information projects http //www microsoft com/environment/research/top_projects aspx

 
information

 
6 Opportunities (CDP6 1(b)(iii))
6 1 Does climate change present opportunities company
Climate change presents other opportunities for my company. 
Climate change does offer opportunities Microsoft recognizes climate change impact ways currently live work Digital alternatives increasingly replace onsite collaboration manual processes Microsoft delivering products solutions help • Generation Data Center Design Server rack density continues rise hyper scale cloud infrastructure verge taking traditional technology new limits Microsoft continually looking ways drive efficiency internal data center designs information http //edge technet com/Media/datacenter 40/ • Telework Microsoft Unified Communications includes products like Exchange Server Office Communications Server enable collaboration limit need expensive travel information http //www microsoft com/environment/unified_communications aspx • Paperless Office Microsoft’ s Office 2007 provides tools needed replace manual forms workflow processes online paperless solutions information http //office microsoft com/en us/infopath/FX100487661033 aspx

 
information

 
Greenhouse Gas (GHG) Emissions Accounting, Emissions Intensity, Energy and Trading
7 Reporting Year (CDP6 Q2(a)(ii)) Year 1 answers
Information respond section “ Greenhouse Gas Protocol Corporate Accounting Reporting Standard (Revised Edition)” developed World Resources Institute World Business Council Sustainable Development (“ GHG Protocol” ) http //www ghgprotocol org/ ISO 14064 1 compatible GHG Protocol number regional/national programme protocols information http //www ghgprotocol org/ use guidance button provide CDP responses questions 7 8 9 10 1 10 2 11 1 11 2 years prior current reporting year time answered CDP information request work backwards current reporting year enter data oldest reporting period Questions 10 1 10 2 11 1 11 2 subsequent webpages dates answer question 7 carried forwards automatically populate webpages
7 1 state start date end date year reporting GHG emissions
Start date 01 January 2008End date 31 December 2008

 
8 Reporting Boundary (CDP6 Q2(a)(i)) 8 1 indicate category describes company entities group Scope 1 Scope 2 GHG emissions reported
Companies over which operational control is exercised. 

 
8 2 state parts business sources GHG emissions excluded reporting boundary
owned leased properties included reporting boundary companies subsidiaries reported SEC Form 10 K included reporting boundary ground transportation services included inventory details regarding exclusions described methodology section

 
9 Methodology (CDP6 Q2(a)(iii)) 9 1 process used company calculate Scope 1 Scope 2 GHG emissions including standard protocol methodology used collect activity data calculate Scope 1 Scope 2 GHG emissions provide answer text box addition description relevant select methodology list published methodologies aid automated analysis data
World Resources Institute’ s Greenhouse Gas Protocol followed calculate Scope 1 Scope 2 GHG emissions using primary data Primary data collected regional facilities managers world sites primary data available (for example leased space utility data provided landlord) electricity usage estimated using average electricity usage properties similar usage type climate associated Scope 2 emissions calculated using GHG Protocol Natural gas usage estimated larger campuses sites colder climates limited primary data available larger variability heating methods (as compared electricity) small amounts fuel oil diesel reported estimated Microsoft uses vendors contribute mobile combustion emissions focused larger services inventory future inventories plan collect data work vendors estimate resulting emissions

 
Select methodologies
The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard (Revised Edition)


 
provide

 
9 2 Details assumptions
Assumptions regarding estimations properties primary data available estimations based data similar use type properties similar climate zones Estimated property emissions data represented approximately 13% total facilities’ emissions

 
9 3 names links calculation tools used
following calculation tools GHG Protocol website (http //www ghgprotocol org/calculation tools/all tools) United States Environmental Protection Agency’ s eGRID website (http //www epa gov/cleanenergy/energy resources/egrid/index html) • Stationary combustion GHG Protocol tool stationary combustion Version 4 0 (Stationary_combustion_tool_(Version_4[1] 0)(2) xls)• Mobile combustion Mobile Combustion CO2 Emissions Calculation Tool January 2005 Version 1 3 (Updated emission factors transport sources xls) (The link tool recently changed new tool calculations completed)• Electricity o International (non US) Indirect CO2 Emissions Purchased Electricity Version 3 0 December 2007 (ElectricityPurchase_ServiceSector_v3[1] 0 xls)o United States eGRID2007 Version 1 1 January 2009 Year 2005 Summary Tables

 
Select calculation tools
GHG Protocol - CO2 emissions from transport or mobile sources 1.3 January 2005
GHG Protocol - GHG Protocol tool for stationary combustion, Version 4.0 GHG Protocol - Indirect CO2 Emissions from Purchased Electricity. Version 3.0, December 2007 United States Environmental Protection Agency - eGRID2007 Version 1.1, January 2009, Year 2005 Summary Tables GHG Protocol - Calculating HFC and PFC Emissions from the Manufacturing, Servicing, and/or Disposal of Refrigeration and Air-Conditioning Equipment Calculation Worksheets, Version 1.0


 
9 4 global warming potentials applied origin
global warming potentials various refrigerants obtained GHG Protocol tool (no longer posted website) Calculating HFC PFC Emissions Manufacturing Servicing and/or Disposal Refrigeration Air Conditioning Equipment Calculation Worksheets Version 1 0 sources data IPCC Second Assessment Report (1995) ASHRAE Standard 34 refrigerants listed GHG Protocol tool GWPs originated IPCC Climate Change 2001 Scientific Basis Report (www grida no/climate/ipcc%5Ftar/wg1/248 htm)

 
9 5 emission factors applied origin
emission factors stationary combustion (natural gas fuel oil diesel) mobile combustion (diesel gasoline) electricity refrigerants originated tools listed questions 9 3 9 4 GHG Protocol EPA eGRID IPCC Climate Change 2001

 
information

 
10 Scope 1 Direct GHG Emissions (CDP6 Q2(b)(i))
Instructions question 10 question 11 (following page)When providing answers questions 10 11 deduct offset credits Renewable Energy Certificates net estimated avoided emissions export renewable energy carbon sequestration (including enhanced oil recovery) use goods services Opportunities provide details activities reduce avoid emissions provided information request Carbon dioxide emissions biologically sequestered carbon e g carbon dioxide burning biomass/biofuels reported separately emissions Scopes 1 2 3 relevant report emissions question 15 include nitrous oxide methane emissions biomass/biofuel combustion emissions scopes
answer following questions using Table 1 provide 10 1 Total gross global Scope 1 GHG emissions metric tonnes CO2 ePlease break total gross global Scope 1 emissions 10 2 Country regionPlease provide CDP responses questions 10 1 10 2 years prior current reporting year time answered CDP information request work backwards current reporting year enter data oldest reporting period Table 1 (below) table 5 (Q11 1 11 2) automatically populated dates answer 7 1 Electric utilities report emissions country/region using table question EU3 Table 1 use numbers Use “ Other” option drop menu enter region
Reporting year Q7.1 Start date 01/01/2008
Reporting year Q7.1 End date 31/12/2008
10.1 Total gross global Scope 1 GHG
emissions in metric tonnes CO2-e
46066

10.2 Gross Scope 1 emissions in metric tonnes CO2-e by country or region

USA 21003
Asia 9875
Europe Middle East & Africa 13836
Latin/South America 315
Canada 1036

 
answer question 10 1 automatically carried forward tables 2 3 add country region answer 10 2 press “ Save” end page tick box total gross global Scope 1 figure (Q10 1) includes emissions transferred outside reporting boundary (as given answer 8 1) report transfers 13 5

 
facilitate better understanding business break total global Scope 1 emissions 10 3 Business divisionand/or10 4 Facility10 3 Business division (only data current reporting year requested)Table 2 use numbers
Business Divisions - Enter names below
Scope 1 Metric tonnes CO2-e
Total gross global Scope 1 GHG emissions in metric tonnes CO2-e - answer to question Q10.1 46066

 
10 4 Facility (only data current reporting year requested)Table 3 use numbers
Facilities - Enter names below
Scope 1 Metric tonnes CO2-e
Total gross global Scope 1 GHG emissions in metric tonnes CO2-e - answer to question Q10.1 46066

 
10 5 break total global Scope 1 GHG emissions metric tonnes gas metric tonnes CO2 e GHG type (Only data current reporting year requested )Table 4 use numbers
Scope 1 GHG Type
Unit
Quantity
CO2 Metric tonnes
CH4 Metric tonnes
CH4 Metric tonnes CO2-e
N2O Metric tonnes
N2O Metric tonnes CO2-e
HFCs Metric tonnes
HFCs Metric tonnes CO2-e
PFCs Metric tonnes
PFCs Metric tonnes CO2-e
SF6 Metric tonnes
SF6 Metric tonnes CO2-e

 
10 6 provided information Scope 1 emissions response questions explain reasons plans collecting Scope 1 GHG emissions information future
Business Division large number sites availability data level Microsoft chosen break Scope 1 GHG emissions level Facility large number sites confidential nature locations Microsoft chosen break Scope 1 GHG emissions level GHG type CO2e includes carbon dioxide (CO2) methane (CH4) nitrous oxide (N2O) components large quantity data small proportion methane nitrous oxide Microsoft chosen break Scope 1 GHG emissions level

 
information

 
11 Scope 2 Indirect GHG Emissions (CDP6 Q2(b)(i))
Important note emission factors zero low carbon electricity purchased emissions factor use calculating Scope 2 emissions depends electricity purchase counted calculating grid average emissions factor – supplier Electricity counted calculating grid average emissions factor electricity sourced grid electricity counted calculating grid average emissions factor Scope 2 emissions calculated using grid average emissions factor company purchases electricity zero low carbon electricity tariff Electricity counted calculating grid average emissions factor zero low carbon electricity sourced grid transmitted company electricity counted calculating grid average emissions factor specific method generation used provided certificates quantifying GHG related environmental benefits claimed electricity sold passed separately electricity purchased Click instructions previous page answering question 11
answer following questions using Table 5 provide 11 1 Total gross global Scope 2 GHG emissions metric tonnes CO2 e break total gross global Scope 2 emissions 11 2 Country regionPlease provide CDP responses questions 11 1 11 2 years prior current reporting year time answered CDP information request work backwards current reporting year enter data oldest reporting period Table 5 automatically populated dates gave answer 7 1 Table 5 use numbers Use “ Other” option drop menu enter region
Reporting year Q7.1 Start date 01/01/2008
Reporting year Q7.1 End date 31/12/2008
11.1 Total gross global Scope 2 GHG
emissions in metric tonnes CO2-e
799859

11.2 Gross Scope 2 emissions in metric tonnes CO2-e by country or region

USA 603667
Asia 104742
Europe Middle East & Africa 84801
Latin/South America 3783
Canada 2868

 
answer 11 1 automatically carried forward tables 6 7 add country region answer 11 2 press “ Save” end page facilitate better understanding business break total global Scope 2 emissions 11 3 Business divisionand/or11 4 Facility11 3 Business division (only data current reporting year requested)Table 6 use numbers
Business Divisions - Enter names below
Scope 2 Metric tonnes CO2-e
Total gross global Scope 2 GHG emissions in metric tonnes CO2-e - answer to question Q11.1 799859

 
11 4 Facility (only data current reporting year requested)Table 7 use numbers
Facilities - Enter names below
Scope 2 Metric tonnes CO2-e
Total gross global Scope 2 GHG emissions in metric tonnes CO2-e - answer to question Q11.1 799859

 
11 5 provided information Scope 2 emissions response questions explain reasons plans collecting Scope 2 GHG emissions information future
Business Division large number sites availability data level Microsoft chosen break Scope 2 GHG emissions level Facility large number sites confidential nature locations Microsoft chosen break Scope 2 GHG emissions level

 
information

 
12 Contractual Arrangements Supporting Particular Types Electricity Generation (CDP6 Q2(b)(i) Guidance)
12 1 consider grid average factor used report Scope 2 emissions question 11 does reflect contractual arrangements electricity suppliers (for example purchase electricity using zero low carbon electricity tariff) calculate report contractual Scope 2 figure response question showing origin alternative emission factor information tariff
portion Microsoft’ s electricity purchased larger campuses UK contracts large scale hydro resources Climate Change Levy (CCL) charged percentage electricity small (~1%) compared total electricity purchased Microsoft chosen recalculate report portion Scope 2 emissions

 
12 2 retire certificates (eg Renewable Energy Certificates) associated zero low carbon electricity provide details
Microsoft purchased Renewable Energy Certificates date

 
information

 
13 Scope 3 Indirect GHG Emissions (CDP6 Q2(c))
following categories main sources emissions Report emissions metric tonnes CO2 e state methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions Notes question 13When providing answers question 13 deduct offset credits Renewable Energy Certificates net estimated avoided emissions export renewable energy carbon sequestration (including enhanced oil recovery) use goods services Opportunities provide details activities reduce avoid emissions provided information request Carbon dioxide emissions biologically sequestered carbon e g carbon dioxide burning biomass/biofuels reported separately emissions Scopes 1 2 3 relevant report emissions question 15 include nitrous oxide methane emissions biomass/biofuel combustion emissions scopes
13 1 Employee business travelDescribe main sources emissions
Global employee travel customer meetings internal meetings tradeshow/conferences

 
Emissions metric tonnes CO2 e
291 888

 
State methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions
Emissions related business travel calculated using WRI GHG Protocol tool CO2 Emissions Business Travel January 2005 Version 1 3 (Updated emission factors transport sources xls)

 
13 2 External distribution/logisticsDescribe main sources emissions
Microsoft’ s Digital Choice digital distribution program provides benefits traditional media delivered software simplicity online self service initiative delivers software electronically physical media reduces environmental impact hard media software Microsoft customers Volume Licensing program choose online downloads primary software delivery method download software needed Volume Licensing program open organization annuity based agreement licenses regardless program typically ranges small businesses employees large enterprises multiple locations MSDN reduced number disks shipped subscribers 10 million targeted messaging digital option http //www microsoft com/midsizebusiness/businessvalue/software delivery methods mspx

 
Emissions metric tonnes CO2 e
calculated

 
State methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions
calculated

 
13 3 Use/disposal company’ s products servicesFor auto manufacture auto component companies – refer additional questions sectors completing question 13 3 main sources emissions
Microsoft does determine emissions associated use disposal goods services offers time Microsoft predominantly software company question inapplicable direct business Microsoft does recognize software reduce prevent emissions used drive efficiencies technology alternatives choices Built Energy EfficiencyMicrosoft provides box settings maximize energy efficiency power state transitions seamless intuitive user interface • Microsoft’ s latest client operating Windows Vista® default sleep mode • server tests Microsoft® Windows Server™ 2008 reveal power savings 10 percent Windows Server 2003 comparable levels throughput http //www microsoft com/environment/business_solutions/articles/vista_powering_down aspx Resource Optimization• Windows Vista provides centralized Group Policy management 35 power management settings enable administrators create enforce power consumption policies individual groups PCs enterprise Windows Vista features significant innovations reduce energy consumption including ability automatically scale performance platform processor according demand It’ s estimated simply placing PCs sleep mode organization o Reduce greenhouse gasses half ton annually o Reduce greenhouse emissions equivalent car 10 computers o Reduce costs $70 770 1 000 computers http //www microsoft com/whdc/system/pnppwr/powermgmt/PMpolicy_Vista mspx• Using Microsoft® Windows Server™ 2008 Hyper V feature number physical machines reduced sacrificing performance http //www microsoft com/downloads/details aspx FamilyID=61d493fd 855d 4719 8662 3a40ba3a0a5c& displaylang=en• Microsoft’ s Center software helps professionals proactively manage energy consumption environmental footprint physical virtual environments seamless integration Microsoft’ s operating systems Center optimizes resources reduces energy consumption o Progressive Group Policy managemento Virtualization server consolidationo Centralized reporting controlIncreased Productivity Footprint Reduction• Microsoft® Unified Communications (UC) solutions streamline communications collaboration reducing need business travel commuting Enterprise customers collaborate integrated platform e mail voicemail calendaring instant messaging tele conferencing Studies conjunction Forrester Research shows UC reduce travel 10% 30% widely deployed organization http //www microsoft com/uc/default mspx• Microsoft Office streamlines processes drives online collaboration o Microsoft Office SharePoint Server helps users collaborate online reducing need unnecessary travel o Office OneNote helps users manage electronic notes having rely papero Office InfoPath helps paper/manual processes online streamlined business processes Smart Logistics• MSR’ s artificial intelligence researchers created new service’ s software technology called Clearflow enable drivers routes based traffic significantly reducing time roads pollution Based sophisticated algorithms new traffic routing technology integrates date traffic information attuned current traffic patterns freeways streets Live Search Maps directions http //www microsoft com/presspass/newsroom/msn/factsheet/LiveSearchMapsFS mspx Extending Life PC’ s• Microsoft Authorized Refurbisher (MAR) programs Digital Pipeline (DP) Microsoft provides low cost licenses Microsoft software help equipment refurbishers extend useful life 500 000 computers year Related hardware products Microsoft properly reuses recycles disposes hardware associated returns refurbishment funds collection recycling schemes schemes apply array hardware products

 
Emissions metric tonnes CO2 e
calculated

 
State methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions
calculated

 
13 4 Company supply chainDescribe main sources emissions
Microsoft strives align procurement needs company’ s goals values commitment environment continue evolve supply chain process understand action environmental impact goods produce time assessment 2008 supply chain emissions indicates main source emissions electric power intend complete data collection 2008 obtain complete set 2009 data year’ s CDP report Microsoft follows safe supply chain practices harmful substances accordance precautionary principle Microsoft prohibits use harmful substances hardware manufacturing plans phase (as safe feasible) phthalates brominated flame retardants (BFR) end 2010 removed PVC product packaging reduced use plastic clamshells 70 percent global organization recognize worldwide procurement needs goods services acknowledge role minimizing downstream effect actions examples making difference operations include • data centers require hardware technology suppliers provide environmental statements policies RFPs • Redmond based campus dining facilities vendor operated achieved Green Restaurant status year criteria requires 40% food sourced locally (within 100 miles) 20% sourced regionally (within 300 miles) • Microsoft ships 10 000 gallons used fryer oil biodiesel refineries year converted biodiesel fuel • replacing polystyrene plastic flatware compostable products offices Puget Sound region Microsoft prevent 20 3 million pieces cutlery 40 6 million plates cups bowls entering landfills year • Sustainable Events Initiative applies consistent measurable practices corporate meetings resulted reduction 172 MT CO2e event initiative Microsoft Corporation met initial certification standards set British Standards Institute (BSI) sustainable events standards encompass wide range environmental requirements apply large festivals business meetings • corporate travel identifies green travel alternatives available location including green hotels restaurants

 
Emissions metric tonnes CO2 e
initial assessment allocated supply chain emissions 55 850 metric tonnes CO2e represents approximately 50% direct material spend [Updated 31 submission initial assessment allocated supply chain emissions 77 050 metric tonnes CO2e represents 90% direct material spend contract manufacturers (Note currently excludes directly contracted component suppliers ) ]

 
State methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions
year began process calculating associated greenhouse gas emissions (GHG) tier directly contracted hardware manufacturing component suppliers created process allows suppliers utilize data collection methodologies undertaken assess Scope 1 Scope 2 emissions provided established data calculator tools guidance CDP including references emission factors global warming potentials calculated GHG emissions percentage total GHG emissions using ratio total spend supplier percentage supplier’ s total revenue (Disclaimer data included external verification )

 
13 5 OtherIf reporting emissions fall categories categorise transferred emissions non transferred emissions (please guidance explanation terms) report transfers input fields non transfers input fields TransfersDescribe main sources emissions

 
TransfersReport emissions metric tonnes CO2 e

 
TransfersState methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions

 
Non transfersDescribe main sources emissions
purposes GHG Protocol calculation tool HFCs PFCs GWP components HFCs PFCs considered zero calculated CO2e emissions associated non Kyoto refrigerants reported facilities emissions listed separately Scope 3 emissions party verification

 
Non transfersReport emissions metric tonnes CO2 e
20 891

 
Non transfersState methodology assumptions calculation tools databases emission factors (including sources) global warming potentials (including sources) used calculating emissions

 
13 6 provided information categories Scope 3 GHG emissions response questions explain reasons plans collecting Scope 3 indirect emissions information future
included information Scope 3 business travel supply chain emissions responses questions 13 1 – 13 5 carbon management continues mature plan collect calculate report additional Scope 3 emissions future including waste reductions extensive recycling composting programs addition Scope 3 emissions calculate emissions associated use non Kyoto refrigerants list separately Scope 3 emissions

 
information

 
14 Emissions Avoided Use Goods Services (New CDP 2009)
14 1 goods and/or services enable GHG emissions avoided party provide details including estimated avoided emissions anticipated timescale emissions avoided methodology assumptions emission factors (including sources) global warming potentials (including sources) used estimations
described question 13 3 (Use/disposal company’ s products services) Microsoft’ s software allows users save energy turn avoids emissions calculate potential savings customers following variety case studies customers saved energy avoided emissions use Microsoft products o Continental Airlines Bets Operating Upgrade Reduced Energy Costs – Continental Airlines upgrading PCs Windows Vista initial deployment airline targeted PCs users perform mission critical functions reservations ticketing 2008 2 600 desktops running Windows Vista plans upgrade 3 400 PCs Spring 2009 benefits upgrading Windows Vista gives granular control desktop experience newly added group policies including ability configure power management settings helps reduce Continental’ s electrical use carbon footprint July 2008 Continental’ s Utah office saved total 58 200 kilowatt hours electricity— U S $2 368 “ estimate annual energy savings deploying 18 500 PCs 33 264 megawatts ” says Continental’ s Manager Taking consideration variables energy prices different regions energy savings translates U S $1 5 million U S $2 million year http //www microsoft com/casestudies/casestudy aspx casestudyid=4000002271Using eGRID2007 Version 1 1 (January 2009) Year 2005 Summary Tables eGRID subregion Utah NWPP WECC Northwest equivalent electricity emission factor (including CO2 CH4 N2O) NWPP 412 g/kWh July 2008 Utah office savings 58 200 kWh correspond approximately 24 metric tonnes CO2e Using eGRID2007 Version 1 1 (January 2009) Year 2005 Summary Tables average equivalent electricity emission factor (including CO2 CH4 N2O) 606 g/kWh estimated annual energy savings upgrading 18 500 PCs 33 264 MWh correspond approximately 20 000 metric tonnes CO2e o Worcestershire Acute Hospitals NHS Trust Worcestershire Health ICT Services pioneering adoption new infrastructure Worcestershire healthcare economy signing Premier Support agreement Microsoft Services Worcestershire improved service delivery planning developed robust technology roadmap cut costs— technician managing 400 desktops instead 200— reduced carbon footprint 40 cent cut mileage travelled support staff biggest single organization U K largest employers world NHS use immense capacity buying power lead way reducing carbon emissions demands environment Worcestershire exception signing Premier Support agreement organization cut costs technician managing 400 desktops instead just 200 reduced carbon footprint 20 cent http //www microsoft com/casestudies/casestudy aspx casestudyid=4000002067 o Volvo Group Improves Environmental Sustainability Unified Communications period years Volvo deployed unified communications products including recent deployment Microsoft® Office Communications Server 2007 50 000 users addition Volvo subscribed Microsoft Office Live Meeting began using Microsoft Office Communicator 2007 tools integrated organization’ s existing Windows® based infrastructure enabled organization reduce travel avoiding CO2 emissions 900 metric tons month http //www microsoft com/casestudies/casestudy aspx casestudyid=4000000842 emissions associated employees’ commutes reported inventory’ s Scope 3 emissions Microsoft extensive commute alternatives program Puget Sound region headquartered majority employees located commute alternatives program estimates 38% Microsoft’ s Puget Sound employees use alternative means o programs Connector bus service carries employees region Microsoft Redmond campus reduced Microsoft's single occupant vehicle rate 66 percent 62 percent year Connector service estimated save approximately 6 5 million vehicle miles 3000 metric tons carbon emissions program recognized Washington State Governor’ s Commute Smart Awards (http //www wsdot wa gov/partners/commute/CommuteSmart htm) 2008 Outstanding New Program Award 53 vehicle Wi Fi equipped fleet provides 3 000 rides day serving 8 650 employees month number routes double 2008 expanded 20 percent October 2008 include service additional areas Puget Sound o programs include free FlexPasses workers vanpool subsidies carpool priority HOV parking 6a 6p bike shuttle SR 520 bridge showers/lockers/towel service campus site bike tune ups commuter courses offered guaranteed ride home telework o campus Microsoft operates Shuttle Connect includes fleet 41 hybrid vehicles transportation services key buildings areas introduction fleet smaller hybrid sedans saves 20 000 gallons fuel year Microsoft encourages employees use hybrid vehicle shuttles travel facilities meetings reduces environmental impact personal vehicle travel incurs http //www microsoft com/environment/our_commitment/articles/alternative_commuting aspx

 
information

 
15 Carbon Dioxide Emissions Biologically Sequestered Carbon (New CDP 2009)
example carbon dioxide burning biomass/biofuels

 
15 1 provide total global carbon dioxide emissions metric tonnes CO2 biologically sequestered carbon Emissions metric tonnes CO2 use numbers
0

 
information

 
16 Emissions Intensity (CDP6 Q3(b))
16 1 supply financial emissions intensity measurement reporting year combined Scope 1 2 emissions measurement
financial emissions intensity combined Scope 1 Scope 2 emissions tonnes unit revenue US$ millions

 
16 1 1 units example units metric tonnes CO2 e million Yen turnover metric tonnes CO2 e US$ profit metric tonnes CO2 e thousand Euros turnover
Metric tonnes CO2e US$ millions revenue

 
16 1 2 resulting figure Use decimal point necessary use “ ” “ ” e write 15 6 15 6
13.6

 
16 2 supply activity related intensity measurement reporting year combined Scope 1 2 emissions measurement
Microsoft does measure carbon emissions activity

 
16 2 1 units e g metric tonnes CO2 e metric tonne output service sector businesses unit service provided
n/a

 
16 2 2 resulting figure Use decimal point necessary use “ ” “ ” e write 15 6 15 6

 
information

 
17 Emissions History (CDP6 Q2(f))
17 1 emissions reporting year vary significantly compared previous years
Yes 
year’ s response includes emissions similar owned leased facilities previous years’ responses additional leased sites included 2008 inventory chosen increase boundary inventory based operational control emissions sites (owned leased) included Scope 1 2 estimating leased sites Based previous reporting boundary leased site emissions reported Scope 3 emissions addition increase number facilities included emissions increased energy usage mobile combustion business travel continued organic growth acquisitions expansion data centers rapidly growing international business associated campuses addition year’ s business travel calculations include refined accounting estimate additional air miles tracked Microsoft’ s Corporate Travel agency Using expanded reporting boundaries refined accounting processes identified calculated 2007 CDP response calculation used baseline carbon emission goal recalculation 2007 CDP response 938 508 MT CO2e

 
answer 17 1 Yes 17 1 1 Estimate percentage emissions vary compared previous reporting year box accept numerical answers containing decimal point use " " " " e write 10 6 10 6

 
emissions increased decreased
Increased 

 
information
increase emissions percentage proper assessment terms change emissions significant change boundary defined 2008 inventory

 
18 External Verification/Assurance (CDP6 Q2(d))
18 1 information reported response questions 10 – 15 externally verified/assured
Yes, it has been externally verified/assured in whole or in part.(Please continue with questions 18.2 to 18.5) 

 
aid automated analysis responses select responses tick boxes use text box provided tick boxes menu options appropriate

 
18 2 State scope/boundary emissions included verification/assurance exercise
Scope 1 Q10.1
Scope 2 Q11.1
Scope 3 employee business travel Q13.1


 
use text box scope/boundary emissions included verification/assurance exercise tick box menu options applicable
scope inventory included limited verification/assurance exercise exception non Kyoto refrigerant emissions

 
18 3 State level assurance (eg reasonable limited) given
limited level assurance given SGS

 
18 4 Provide copy verification/assurance statement attach copy/copies

Download attachment
 
18 5 Specify standard information verified/assured
standard verified WRI/WBCSD GHG Protocol

 
18 6 information provided response questions 10 15 verified state plans GHG emissions accounting information externally verified/assured future
n/a

 
information

 
19 Data Accuracy (CDP6 Q2(e) – New wording CDP 2009)
19 1 main sources uncertainty data gathering handling calculations e g data gaps assumptions extrapolation metering/measurement inaccuracies gather emissions data select emissions data gathered proceed question 20
Emission data is gathered. 
Microsoft global business approximately 90 000 employees 100 countries inventory fairly extensive Data collected approximately 75% owned leased facilities (by square footage) remaining leased properties Microsoft does directly receive utility energy usage extrapolated extrapolation method based energy data comparable sites (taking account geographical location climate usage type e g R& D vs sales/office) incorporated site specific emission factor (e g electricity) Travel data collected main corporate travel agency smaller travel agency handles large portion India travel Estimates account additional travel booked countries covered agencies employees using independent booking methods

 
19 2 uncertainties affect accuracy reported data percentage terms estimated standard deviation
energy usage approximately 25% properties (by square footage) extrapolated risk calculation developed site assigned level confidence data based origin data (whether primary data extrapolated) risk calculation incorporated level confidence size site indication low medium high risk medium risk properties assigned variance +/ 10% high risk properties assigned variance +/ 25% Incorporating risk calculations variances total facilities emissions vary 2 3%

 
19 3 Does company report GHG emissions mandatory voluntary scheme (other CDP) requires accuracy assessment
No (Please go to question 20.) 

 
19 3 1 provide scheme

 
19 3 2 provide accuracy assessment GHG emissions reported scheme report delivered

 
information

 
20 Energy Fuel Requirements Costs (New CDP 2009)
provide following information reporting year Cost purchased energy
20 1 total cost electricity heat steam cooling purchased company

 
Select currency

 
20 1 1 break costs individual energy type Table 8 “ Cost” column accept text use numbers
Energy type
Cost
Currency
 Electricity
 Heat
 Steam
 Cooling

 
Cost purchased fuel20 2 total cost fuel purchased company mobile stationary combustion

 
Select currency

 
20 2 1 breakdown costs individual fuel type Table 9 cost column accept text use numbers
Mobile combustion fuels
Cost
Currency

 
Stationary combustion fuels
Cost
Currency

 
Energy fuel inputsThe following questions designed establish company’ s requirements energy fuel (inputs) note MWh preferred unit answers helps comparability analysis usually associated electricity equally used represent energy content fuels (see CDP2009 Reporting Guidance information conversions MWh) Purchased energy input20 3 company’ s total consumption purchased energy MWh use numbers
1905830 MWh

 
Purchased self produced fuel input20 4 company’ s total consumption MWh fuels stationary combustion includes purchased fuels biomass self produced fuels relevant use numbers

 
answering question used Higher Heating Values (also known Gross Calorific Values) Lower Heating Values (also known Net Calorific Values) state used calculating answers

 
20 4 1 break total consumption fuels reported answer question 20 4 individual fuel type MWh Table 10 use numbers
Stationary combustion fuels
MWh

 
Energy outputIn question ask information energy MWh generated company fuel uses Comparing energy contained fuel combustion (question 20 4) energy available use combustion indication efficiency combustion processes taking industry sector account 20 5 total energy generated MWh fuels reported question 20 4 use numbers

 
20 6 total MWh renewable energy excluding biomass self generated company use numbers

 
Energy exportsThis question companies export energy surplus requirements example company use electricity combined heat power plant export heat organisation 20 7 percentage energy reported response question 20 5 exported/sold company grid parties use numbers

 
20 8 percentage renewable energy reported response question 20 6 exported/sold company grid parties use numbers

 
information
Cost Purchased Fuel large number sites located world varying currencies Microsoft chosen summarize costs break energy type Costs Individual Fuel Type large number sites located world varying currencies Microsoft chosen summarize costs break energy type

 
21 EU Emissions Trading Scheme (CDP6 Q2(g)(i) – New wording CDP 2009)
Electric utilities report allowances emissions using table question EU5 21 1 Does company operate ownership facilities covered EU Emissions Trading Scheme (EU ETS)
No (Please go to question 22.) 

 
details 21 2 allowances allocated free year Phase II facilities operate (Even wholly facilities number allowances) Table 11 use numbers
2008
2009
2010
2011
2012
Free allowances metric tonnes CO2

 
21 3 total allowances purchased national auctioning processes period 1 January 2008 31 December 2008 facilities operate (Even wholly facilities total allowances purchased auctions facilities period) Total allowances purchased auction

 
21 4 total CO2 emissions 1 January 2008 31 December 2008 facilities operate (Even wholly facilities total emissions period )Total emissions metric tonnes

 
information

 
22 Emissions Trading (CDP6 Q2(g)(ii) New wording CDP 2009)
Electric utilities read EU6 answering questions
22 1 provide details emissions trading schemes EU ETS company participates likely participate years

 
22 2 overall strategy complying schemes required elected participate including EU ETS
Microsoft required participate voluntarily participating emissions trading schemes time overall strategy complying schemes finalized date continue develop carbon reduction strategy strategy participation regarding trading schemes change

 
information

 
22 Carbon credits
22 3 purchased project based carbon credits
No. (Please go to question 22.5) 

 
indicate credits meet following commitments

 
22 4 Provide details including type unit volume vintage purchased standard/scheme credits verified issued retired (where applicable)
order meet carbon reductions goals Microsoft pursuing reductions energy usage project based carbon credits time

 
22 5 involved origination project based carbon credits
No. (Please go to question 22.7) 

 
22 6 provide details including • role project(s) • locations technologies involved • standard/scheme projects being/have developed • emissions reductions validated verified • annual volumes generated/projected carbon credits • Retirement method used compliance offsetting

 
22 7 involved trading allowances EU ETS and/or project based carbon credits separate business activity direct support business activity investment fund management provision offsetting services
No. (Please go to question 23) 

 
22 8 provide details role performed

 
information

 
Performance
23 Reduction plans & goals (CDP6 Q3(a))
23 1 Does company GHG emissions and/or energy reduction plan place
Yes. (Please go to question 23.3) 

 
23 2 explain aid automated analysis responses select response options using text box just use text box provided options appropriate

 
menu options appropriate answer question using text box

 
Goal setting23 3 emissions and/or energy reduction target(s)
Yes. (Please answer the following questions) 

 
23 4 baseline year target(s)
2007

 
23 5 emissions and/or energy reduction target(s)
Reduce carbon emissions unit revenue 30%

 
23 6 sources activities target(s) applies
activities

 
23 7 period/timescale does target(s) extend
2007 2012

 
information

 
23 GHG emissions energy reduction activities
23 8 activities undertaking planning undertake reduce emissions/energy use
executive level sub committee environmental sustainability steering committee accountable driving environmental responsibility pillars carbon emissions reduction overall environmental impact supply chain optimization current carbon emissions efforts focused areas facilities travel data centers area cross functional team responsible identifying key initiatives driving reductions reporting sub committee progress initiatives include • Worldwide travel reductions use travel alternatives 20% target reduction• Increased data center efficiencies target 50% increase 3 years• Offsite labs target 6% reduction • Subsidiary goals 10% absolute energy reduction• PC power management device/capita reductionWe making real change combination short term fixes long term changes operations employee behavior addition Microsoft Research Information Technology organizations continue invest pilot new ways reducing energy usage using technology driver change

 
information

 
23 Goal evaluation
23 9 benchmarks key performance indicators use assess progress emissions/energy reduction goals set
quarterly scorecard measure progress addition annual CDP reporting

 
information

 
23 Goal achievement
23 10 emissions reductions energy savings associated cost savings achieved date result plan and/or activities described state methodology data sources used calculating reductions savings
reporting date calculated savings date

 
23 11 investment required achieve emissions reductions energy savings targets carry activities listed response question 23 8 period investment Table 13 “ Investment number” column accept text use numbers
Emission reduction target/energy saving target or activity
Investment number
Investment currency
Timescale

 
information
reporting date determined investment strategy

 
23 Goal planning & investment
Electric utilities read table question EU3 giving details forecasted emissions
23 12 investment required achieve future targets set reduction plan carry activities listed response question 23 8 period expect payback investment Table 14 “ Number” column accept text use numbers
Plan or action
Investment number
Investment currency
Payback

 
23 13 estimate company’ s future Scope 1 Scope 2 emissions years main territories regions operate provide qualitative explanation expected changes impact future GHG emissions possible use table 15 structure answer question alternatively use text box
reporting date finalized future emissions predictions

 
Scope 1 forecasted emissions Table 15 following units

 
Scope 2 forecasted emissions Table 15 following units

 
Table 15 “ Scope” columns accept text use numbers Type territory region giving data press “ Add Territory/Region” giving global figure instead separate figures regions territories write “ global” box labelled “ Enter territory region” Click sample table
Future reporting years:
End date for year end DD/MM/YYYY
Emission forecasts
Scope 1
Scope 2
Scope 1
Scope 2
Scope 1
Scope 2
Scope 1
Scope 2
Scope 1
Scope 2

 
23 14 estimate company’ s future energy use years main territories regions operate provide qualitative explanation expected changes impact future GHG emissions possible use table 16 structure answer question alternatively use text box
reporting date finalized future energy predictions

 
Table 16 use numbers Type territory region giving data description data giving e g electricity consumption press “ Add Row” giving global figure instead separate figures regions territories use word “ global” table accept different types units e g units volume mass Click sample table
Future reporting years:
End date for year end DD/MM/YYYY
Energy use estimates for territory/region
Number
Units
Number
Units
Number
Units
Number
Units
Number
Units

 
23 15 explain methodology used estimations assumptions
N/A reporting date estimations assumptions finalized

 
information
23 12 anticipate make investments years meet goal time reporting determined cost benefit investments

 
24 Planning (CDP6 Q3(c))
24 1 factor cost future emissions capital expenditures impact estimated costs investment decisions
recognize cost future emissions energy key consideration strategy carbon reductions work carbon reduction strategy factoring perceived future cost variables plans

 
information

 
Governance
25 Responsibility (CDP6 Q4(a))
25 1 Does Board Committee executive body overall responsibility climate change
Yes. (Please answer question 25.3 and 25.4) 

 
25 2 state overall responsibility climate change managed indicate highest level company responsibility climate change

 
25 3 Board Committee executive body overall responsibility climate change
Board Directors audit committee ultimate oversight environmental issues Environmental Sustainability Steering Committee cross functional executive body responsible overseeing Microsoft's commitment climate change committee sponsored Craig Mundie Executive Vice President Strategy Officer Kevin Turner Chief Operating Officer Brad Smith General Counsel Corporate Secretary committee run Rob Bernard Chief Environmental Strategist reports Craig Mundie responsible Microsoft's environmental sustainability efforts

 
25 4 mechanism Board executive body reviews company’ s progress status regarding climate change
Board Directors Audit Committee reviews progress annually unless interim need arises Environmental Sustainability Steering Committee meets quarterly basis review assess progress environmental sustainability programs set direction Microsoft's overall commitment environmental sustainability goals

 
information

 
26 Individual Performance (CDP6 Q4(b))
26 1 provide incentives individual management climate change issues including attainment GHG targets
Yes. (Please go to question 26.2)  

 
26 2 incentives linked monetary rewards
Yes monetary awards

 
26 3 entitled benefit incentives
quarterly Environmental Action Award employees eligible winner award gets $1000 00 donated environmental charity choice addition different organizations Microsoft strategic monetary incentives individuals teams based environmental sustainability goals particular reduction GHGs energy efficiency

 
information

 
27 Communications (CDP6 Q4(c))
27 1 publish information risks opportunities presented company climate change details emissions plans reduce emissions
Yes

 
indicate following apply provide details and/or link documents copy relevant excerpt 27 2 company’ s Annual Report mainstream filings
No 

 
27 3 Voluntary communications (other CDP) Corporate Social Responsibility reporting
Yes 
Microsoft places publicly talk climate change • Environmental Sustainability Website http //www microsoft com/environment/• Microsoft topic climate change http //download microsoft com/download/c/6/9/c69d0366 c3eb 4376 b42b 7820efe844bb/Microsoft_on_the_Topic_Climate_Change doc • Microsoft Annual Report Corporate Citizenship http //www microsoft com/About/CorporateCitizenship/US/ResponsibleLeadership/EnvironmentalSustainability mspxPlease note recent carbon reduction goal determined December 2008 communicated externally 2009

 
information

 
28 Public Policy (CDP6 Q4(d))
28 1 engage policymakers possible responses climate change including taxation regulation carbon trading
Yes 
Microsoft recognizes climate change issue requires comprehensive global response sectors society Microsoft addressing important challenge long term business strategies focused technology leadership innovation global partnerships responsible corporate environmental practices seeking reduce carbon footprint operation greater potential pursuing opportunities partners increase energy efficiency computing utilizing potential software technology innovation help people businesses world address climate change engage range collaborative government multi stakeholder activities globe share perspectives topic ranging local (e g participation Washington State's Climate Action Team) international (e g participating climate related initiatives World Economic Forum Environment Programme OECD )

 
information

 
Supplier Module
SM 1 Ability Split Scope 1 2 Emissions Business Category
aim questions help customers estimate extent Scope 1 Scope 2 emissions linked purchases services goods note use term “ product” cover goods services
SM 1 1 able break total Scope 1 Scope 2 emissions thefollowing categories • Business division• Business unit• Factory• Product group• OtherPlease details case Business division
No 

 
Business unit
No 

 
Factory
No 

 
Product group
No 

 
No 

 
Unable breakdown category
Yes (Please go to question SM 1.4) 

 
information
calendar year 2008 (CDP7) Microsoft reported 46 066 tons CO2 equivalent Scope 1 emissions 999 859 tons CO2 equivalent Scope 2 emissions 291 888 tons Scope 3 emissions associated employee travel Overall emissions primarily associated energy use buildings facilities data centers energy use employee travel time break emissions data business units shared development model company utilizes

 
SM 1 2 Splitting Scope 1 Scope 2 Emissions Category
SM 1 2 Using preferred method (question SM 1 1) splitting emissions consider biggest emitting categories (e g business units product groups) company biggest emitting categories plus categories specified customer(s) complete table SM1 2 Click sample completed table complete table Use figure given answer question 11 1 basis Scope 2 emissions
 
Category
e.g. business division, business unit, factory, product group.
Total emissions
(number)
Total emissions
Units of measure e.g. metric tonnes CO2-e
Do these represent emissions from Scope 1 only, Scope 2 only, or both?
Output
Units
Major emission Sources
Group 1  
Group 2  
Group 3  
Group 4  
Group 5  
Other  
Total   

 
information
described SM1 1 time break emissions data business units shared development model company utilizes

 
SM 1 3 Methodology
SM 1 3 explain identified GHG sources listed previous question including major limitations process assumptions allocating emissions groups table published information used provide reference(s) degree confidence figures expressed percentage e g estimate accurate +/ 15% allocation emissions different categories externally verified details
overall emissions reported CDP primary data collected regional facilities managers world sites primary data available (for example leased space utility data provided landlord) electricity usage estimated using average electricity usage properties similar usage type climate associated Scope 2 emissions calculated following WRI/WBCSD GHG Protocol Natural gas usage estimated larger campuses sites colder climates limited primary data available larger variability heating methods (as compared electricity) small amounts fuel oil diesel reported estimated Microsoft uses vendors contribute mobile combustion emissions focused larger services inventory future inventories plan collect data work vendors estimate resulting emissions noted time break emissions data business units shared development model company utilizes

 
information

 
SM 1 4 Challenges Developments
challenges allocating emissions different business categories help overcome challenges plan develop capabilities allocate emissions future
noted time break emissions data business units shared development model company utilizes

 
information

 
SM 2 engagement suppliers
customers want engage learn emissions immediate suppliers purpose section turn doing engage suppliers
SM 2 1 strategy engaging suppliers GHG emissions impacts climate change business provide details strategy sense scale engagement include number suppliers engaging proportion total spending represent strategy explain plans develop future
Yes 
Microsoft strives align procurement needs company’ s goals values commitment environment continue evolve supply chain process understand action environmental impact goods produce time assessment 2008 supply chain emissions indicates main source emissions electric power intend complete data collection 2008 obtain complete set 2009 data year’ s CDP report year began process calculating associated greenhouse gas emissions tier directly contracted hardware manufacturing component suppliers created process allows suppliers utilize data collection methodologies undertaken assess Scope 1 Scope 2 emissions provided established data calculator tools guidance CDP including references emission factors global warming potentials calculated GHG emissions percentage total GHG emissions using ratio total spend supplier percentage supplier’ s total revenue unless supplier provided tonnage directly initial assessment allocated supply chain emissions 77 050 metric tonnes CO2e represents 90% direct material spend contract manufacturers currently excludes directly contracted component suppliers (Note total higher previously reported year's main CDP2009 response additional data arrived 31 deadline )

 
information

 
SM 2 2 Use data
data suppliers' GHG emissions climate change strategies explain make use data (for example identifying major GHG sources prioritise emissions reduction actions identifying physical risks supply chain stimulating innovation etc)
Microsoft working Tier 1 hardware manufacturing suppliers understand action environmental impact goods produce beginning data collection 2008 working obtain complete set 2009 data year’ s CDP report

 
information

 
SM 3 Emissions lifecycle goods services
SM 3 1 list major successes and/or planned activities reduce GHG emissions lifecycle groups products individual products including estimate possible reductions initiative
Microsoft’ s Digital Choice digital distribution program provides benefits traditional media delivered software simplicity online self service initiative delivers software electronically physical media reduces environmental impact hard media software Microsoft customers Volume Licensing program choose online downloads primary software delivery method download software needed Volume Licensing program open organization annuity based agreement licenses regardless program typically ranges small businesses employees large enterprises multiple locations MSDN reduced number disks shipped subscribers 10 million targeted messaging digital option http //www microsoft com/midsizebusiness/businessvalue/software delivery methods mspx study initiative conducted WSP Environment & Energy downloading Office 2007 avoided 8 times carbon emissions compared producing shipping DVD associated packaging traditional retail distribution channels study determined carbon emissions avoided online purchasing 10 million copies equivalent electric consumption 7 715 households (For information study SM 3 4 )

 
SM 3 2 offer customers information steps reduce GHG emissions associated use products case goods disposal examples
Yes include broad range technical guidance tools case studies help customers reduce energy use products information technology general instance offer customers free online tool called Microsoft Assessment Planning Toolkit Energy Efficient Computing analyzes environments provides automated inventory readiness assessment reports specific upgrade recommendations migration power saving technologies serve consolidation Spring 2009 published special issue Technet magazine goes hundreds thousands professions devoted entirely greening systems (http //blogs msdn com/see/archive/2009/04/22/going green technet magazine aspx) launched broad educational initiative customers use products reduce manage rethink business processes drive energy use greenhouse gas emissions 2008 2009 successfully piloted program hold information sessions customers regions present framework rolling campaign subsidiaries world

 
information

 
SM 3 3 3 4 Individual Request Questions
suppliers customers request provide estimates GHG emissions particular product’ s lifecycle estimated information purposes wish publicise fall group answer following question complete table SM 3 4
SM 3 3 details method used estimate lifecycle emissions State followed published procedure (e g ISO 14040 & 14044 PAS 2050) developed Clearly define good service data given boundary assessment make clear GHGs GHG sources included assessment relevant GHGs GHG sources excluded reasons omissions references data sources used giving life cycle assessment (LCA) information product use text box methodologies time making clear product referring
Microsoft worked partners Accenture WSP Environment & Energy apply leading standards product carbon footprinting accounting greenhouse gas emissions arising complete lifecycle software products Based distribution scenarios study captures carbon emissions associated raw materials production distribution customer purchase end life processes 10 million shelf retail software products Microsoft compared results online delivery model 10 million downloads accounting data centers used hosting software downloads energy used consumer’ s personal download Office 2007 program Transportation packaging materials identified largest contributors carbon emissions shelf product study concluded downloading Office 2007 avoided 8 times carbon emissions compared producing shipping DVD associated packaging traditional retail distribution channels study determined carbon emissions avoided online purchasing 10 million copies equivalent electric consumption 7 715 households copy study available online http //www wspgroup com/upload/White%20Paper%20 %20calculating%20business%20value%20 %20Microsoft%20FINAL pdf

 
SM 3 4 Emissions lifecycle goods servicesAn example lifecycle stages service case hotel stay check use room check cleaning use table provide LCA data requesting CDP members selected members box list requesting members like limit availability particular product information particular member select member select multiple members hold control key click repeat process table data product input select specific members data visible requesting members choose make response public appear published response website

 
information

 
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